Crucial Conversations in the NICU

This engaging virtual event brought together neonatal nurses for a powerful session on navigating high-stakes communication in the NICU. Attendees explored key strategies from Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny, gaining practical tools to handle emotionally charged or sensitive discussions with confidence and clarity.

A panel of experienced neonatal nurses shared real-world insights and actionable techniques, fostering a supportive space for professional growth and self-care. As part of the NANN Connections series, this event was offered free of charge to all neonatal nurses and APRNs.

Learning Outcomes:

Explaining what makes a conversation “crucial” in the NICU setting
Describing how to manage emotional responses—both personal and from others
Articulating effective methods for giving and receiving feedback
Identifying ways to conclude conversations with clear actions or commitments

Presenter Information:
Kelley Thompson, MSN NNP-BC: No relevant financial information to disclose; Elizabeth Spear RN,MSN,RNC: No relevant financial information to disclose; Mary Youngblood, RNC: No relevant financial information to disclose; Lynn Marie Antonawich, MS,RN: No relevant financial information to disclose; Kathy Glombowski, BSN, RN, RNC-NIC: No relevant financial information to disclose; Jennifer Staggs, DNP, APRN, NNP-BC: No relevant financial information to disclose; Erica Van Inwagen, BSN RN CCRN: No relevant financial information to disclose

CE Credit Information:

Participants can earn 1 CE credit for viewing the presentation and completing the evaluation.

The National Association of Neonatal Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Access Information:

You will have 365 days from the time of purchase to access this product and earn CE credits. After 365 days, you will need to repurchase this item.

Original recording date: 6/23/2022